An NHS Tracker by The Telegraph newspaper shows the East of England Ambulance Service NHS Trust response times compared to the national target in February 2023.
| Category | National Target | EEAST Response Times (hours:minutes:seconds) |
| Category One: life threatening events such as cardiac arrest | 7 minute average with 90% of all calls within 15 minutes | 00:09:11 |
| Category Two: serious emergencies such as sepsis and strokes | 18 minute average with 90% of all calls in 40 minutes | 00:45:06 |
| Category Three: urgent problems such as fractures | 90% of all calls within 2 hours | 02:06:15 |
| Category Four: non-urgent problems such as vomiting | 90% of all calls within 3 hours | 02:57:59 |
Councillor Edward Back asked why there was a longer response time for category two emergencies when compared to the national target, and whether there were any underlying reasons causing this.
Category two emergencies make up the bulk of the calls for ambulances.
David Allen explained that there is a “direct correlation between delays at hospital and our category two response. We can’t get away from that.”